So you’ve got a customer who wants to buy your products? How many things do they want? Is it going to be a one-off order, or is there the potential for more business that neither of you appreciate at the moment. The art of maintaining a key account customer is very important for those businesses that want stable, predictable revenue generation. Read the rest of this entry »
How do you progress your team to bigger and better things? Can you employ trainers and educators to come into your workplace to provide learning and enhance their skills? Or can you do it yourself? Read the rest of this entry »
Nothing stays the same, and yet everything is the same. This is the paradox that we all live with, but it’s not necessarily true in the business world. It is certainly correct that a business survives because it transacts business in return for revenue, but the key thing to remember that how you transact is the part that changes. Read the rest of this entry »
In the social world, communication is key. It is the foundation of all interactions and is key to getting a message across. But what do you want to say, and do you know how to say it? An advert for your latest widget may be appropriate for a particular media (e.g print), but it might not translate effectively into perhaps an online presence. Read the rest of this entry »
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